Support

Email itcertmatrix@gmail.com for account, purchase, privacy, or safety help. Include what happened. Never send your password or payment-card details.

Player safety

Use Report beside a player or chat message to notify our administrators. Use Block to stop chat and prevent future matches together. Manage blocks in Account & privacy.

Purchases

Manage Apple billing in Apple subscriptions. Request Apple refunds through Report a Problem. Website billing is available in Account & privacy.

Delete your account

Sign in, open Account & privacy, and choose Delete account. Guests can delete their session there too. Deleting your account does not cancel Apple subscriptions.